Privacy Policy for AZFAP.org

At AZFAP (Arizona Foreclosure Assistance Program), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with us, including through text message communications.

1. Information We Collect

We may collect the following types of information:

- Personal Information: This includes your name, phone number, email address, and any other details you voluntarily provide when filling out forms or contacting us through the website.

- Automatically Collected Information: We may gather data like your IP address, browser type, and usage patterns via cookies and similar technologies to improve your experience on our site.

- Text Message Information: If you opt in to receive text message notifications, we will collect and store your phone number and any information exchanged via text messages with AZFAP.

2. How We Use Your Information

Your information may be used for the following purposes:

- To provide foreclosure assistance services.

- To communicate with you regarding appointments, services, or other relevant updates.

- To send text message notifications or reminders (you may opt-out at any time by replying with "STOP").

- To improve the functionality and user experience of our website.

- To comply with legal obligations and protect the rights and safety of AZFAP and its users.

3. Text Message Communications

By providing your phone number and opting in, you consent to receive text messages from AZFAP. These messages may include appointment reminders, service updates, and other important information. Message and data rates may apply based on your mobile provider. You can opt-out of receiving text messages at any time by replying "STOP" to any message you receive from us.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners or service providers who assist us in operating the website and providing services, but only to the extent necessary to perform these functions.

5. Security

We take reasonable precautions to protect your information. However, no transmission over the internet or method of storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Opting Out and Your Choices

- You may opt out of receiving text messages by replying "STOP" to any message.

- You can request access to or deletion of your personal information by contacting us directly.

- You may disable cookies through your browser settings, though this may impact your experience on our website.

7. Changes to This Policy

AZFAP reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

- Email: info@azfap.org 

- Phone: 602-730-6694

- Address: 112 N Central Ave Suite 500D Phoenix, AZ 85004